Privacy Policy

Last updated: 22 October 2026

Our promise in short

  • We use your details only to answer your inquiry and to handle your order.
  • We do not sell your data, rent it out or share it with advertisers.
  • We delete inquiry data automatically after 24 months without contact, and sooner if you ask.

Who we are

This website, yinshidon.com, is run by Guangdong Yinshidon Technology Co., Ltd. We decide how the personal data described here is used.

  • Guangdong Yinshidon Technology Co., Ltd.
    广东音仕顿科技有限公司
  • Building 2, No. 28, Mulun Chuangye 1st Road, Changping Town, Dongguan, Guangdong, China
  • yangzhuan@voiceshilton.cn

What we collect and why

Inquiry form

When you send the form on our Contact page, we receive your name, email address, phone number and message. We use them to reply to you and to discuss a possible order. The form is emailed to our sales mailbox, and a copy is kept in our website database so that no inquiry is lost.

Orders

If you order through the cart, we receive the details you enter at checkout, such as name, company, address, phone, email and order notes. We use them to process and ship your order and to keep the records required by tax law. We do not take card payments on this website.

Product reviews

If you write a review, we store your name, email address, review, IP address and browser type. Only your name and review are shown. To show a profile picture, the page sends a coded (hashed) form of your email address to Gravatar (Automattic, USA).

Visit statistics

We count visits with Matomo on our own server. It removes the last two parts of your IP address before saving and records pages viewed, the referring website, browser, device type and approximate location. It sets cookies only if you accept them in the cookie banner.

Server logs and spam protection

Our server and content delivery network receive your IP address, the page requested, the time and your browser type, as every website does. Our forms and login pages use Google reCAPTCHA, which sends information about your device and use of the page to Google.

Share buttons, WhatsApp and email

Our share buttons load a script from AddToAny (USA), which receives your IP address and the page address. If you write to us on WhatsApp or by email, we receive what you send; WhatsApp is run by Meta under its own policy.

Why we may use your data

  • To answer your inquiry and handle your order: you asked us to (steps before or under a contract).
  • To keep business and tax records: the law requires it.
  • For spam protection, server logs and visit counts without cookies: our legitimate interest in a safe website that works.
  • For statistics cookies: your consent, which you can withdraw at any time in the cookie settings.

Who receives your data

We do not sell personal data and we do not share it with advertising networks. Only these service providers receive what they need for their task:

  • Alibaba Cloud: website server in Hong Kong and content delivery network.
  • Tencent Exmail: our company mailbox in mainland China.
  • Google: reCAPTCHA, USA.
  • AddToAny: share buttons, USA.
  • Automattic: Gravatar pictures for reviews, USA.
  • Shipping companies: the delivery details for your order.

We also give data to public authorities when the law requires it.

How long we keep it

  • Inquiry form messages and contacts in our website database: 24 months after your last message, then deleted automatically.
  • Emails in our company mailbox: while we are in contact with you; deleted when you ask, unless needed for an order.
  • Orders: as long as tax and accounting law requires.
  • Detailed visit statistics: 25 months; after that only totals are kept.
  • Server logs: 10 days.
  • Database backups, which include the data above: 14 days, on our server and on our company computer in mainland China.

Where your data is stored

We are a company in mainland China. Our website server is in Hong Kong; our mailbox and backups are in mainland China; Google, AddToAny and Gravatar are in the USA. These places may not protect personal data the same way as your country, and the European Union has not made an adequacy decision for mainland China or Hong Kong. When you contact us, you send your details to us in China so that we can answer you.

How we protect it

Our website uses HTTPS. Only our own staff can open the inquiry and order records. No method is 100% secure, but we keep the data we hold as small as we can and delete it on the schedule above.

Your rights

You can ask us to tell you what data we hold about you and give you a copy, correct it, delete it, or stop or limit using it. You can object to how we use it and withdraw consent at any time. Please email us from the address you used with us so we can find your data; we answer within one month. If you live in the European Union or the United Kingdom, you can also complain to your local data protection authority.

Children

This website is for business buyers and is not meant for children. We do not knowingly collect data from children.

Cookies

Which cookies we use, and how to accept or reject them:

Cookie Policy

Changes to this policy

When we change how we use personal data, we update this page and the date at the top.

Contact

Questions or requests about your personal data:

yangzhuan@voiceshilton.cn

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